On-Demand Video
CC

A Higher Bar – How to Exceed Client Expectations in a Virtual World 2023


  • City:
  • Start Date:2023-04-24 20:00:00
  • End Date:2025-04-24 20:00:00
  • Length:
  • Level:Basic
  • Topics:Law Practice Management

$79.00 ProPass

Overview

This program will provide tips and trends for lawyers to grow their practice. We will discuss strategies for increasing efficiency to increase your return on investment, laying a strong marketing foundation to generate more leads consistently, providing a personalized experience to turn leads into clients, and getting more out of the tools you’re using. All of these strategies lead to an improved client experience which in turn leads to more billable hours and more time spent being a lawyer.

Recorded in April 2023.

Faculty

Sarah Allen

Sarah Allen is the Partner Account Manager at Ruby, the US-based live virtual receptionist and chat specialist company that creates meaningful human connections to help small businesses grow. Ruby delivers personalized client service to help lawyers book new clients and strengthen existing client relationships. Sarah works with 50+ Bar Associations, as well as other industry organizations and thought leaders, to help law firms grow their practices.


You have a lot on your plate. We’ll help you stay on top of your compliance — in PA and beyond.