Help / Customer Service

Help Center

Answers to Frequently Asked Questions can be found in our fully searchable Help Center: 

Contact Us Via Phone or Email 

PBI representatives are available Monday through Friday from 8:30 am to 5:00 pm to assist you. You can leave a voice mail or send an email at any time.

Phone: 1-800-932-4637


Pennsylvania Bar Institute
5080 Ritter Road
Mechanicsburg, PA 17055-6903

Live Chat

You may also use our Live Chat, located in the bottom right corner of your screen, to speak to an online representative M-F, 8:30 am to 5:00 pm.

Tech Support

For help with live webcasts or on-demand video, contact our technology partner, Freestone:

Phone: 1-866-702-3278


Technical support FAQs are also available in our Help Center: